Policy | Léonaé – Size & Colour Exchanges (30 days)
Exchange Policy
We accept exchanges for size and colour within 30 days of delivery for items that meet our return conditions.
How exchanges work
- Contact hello@leonae.com with your order number and requested exchange (size or colour).
- Return the original item in unused condition (customer pays return postage).
- Once the return is received and checked, we will dispatch the replacement item.
Processing time
Replacements are dispatched within 3–7 business days after we receive and inspect the returned item. Shipping times depend on the destination and stock origin (UK or international).