FAQs – Answers to Our Most Common Questions

Shipping & Delivery

Q: How long does UK delivery take?
A: Standard UK delivery is typically 2–5 working days. We dispatch in 1–2 working days.

Returns & Refunds

Q: What is your returns policy?
A: You have 30 days from delivery to request a return. Items must be unused and in original condition.

Orders & Tracking

Q: How do I track my order?
A: When your order is dispatched you will receive an email with a tracking link. Use the Track Your Order page to monitor it.

Product Care

Wash cold, avoid tumble drying to maintain shape and color.

Contact

Still have questions? Email support@leonae.com or use our Contact page .